Last Updated: 19th April 2020
At The Champagne & Gift Company, we take the same level of care and attention in protecting your privacy and security of our customers and site visitors as to our beautiful gifts. This Privacy Policy explains how The Champagne & Gift Company (referred to as "we", "us" or "our" in this privacy policy) collects, uses, and discloses information from its clients and business contacts when they use our website and other online products and services (collectively, the “Services”) or when they otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Our full details are:
The Champagne & Gift Company
admin@champagneandgifts.co.uk
8 Claybury Hall, Woodford Green, Essex, IG8 8RW
Collection of Information | Information You Provide to Us We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide. We do not hold or record any payment details. All transactions are handled by Worldpay (a secure payment gateway) on our behalf. They receive the information needed to verify and authorise your payment and are under strict obligation to keep your personal information private. Information We Collect Automatically When You Use the Services When you access or use our Services, we automatically collect information about you, including:
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Use of Information | We will only use your data when legally permitted and we will only hold your data for as long as reasonably necessary. The most common uses of your personal data are to:
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Purposes for processing your personal data
Purpose / Activity | Type of data | Lawful basis for processing |
To register you as a new customer | (a) Identity (b) Contact | Performance of a contract with you |
To process and deliver your order including: (a) manage payments, fees and charges (b) Collect and recover money owed to us | (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications | (a) Performance of a contact with you (b) Necessary for our legitimate interestes to recover debts owed to us |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contact with you (b) Necessary to comply with a legal obligation (b) Necessary for our legitimate interestes to keep our records updated and to study how customers use our products/services |
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise (b) Necessary to comply with a legal obligation |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy |
To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile | Necessary for our legitimate interests to develop our products/services and grow our business
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Sharing of Information | We may share information about you as follows or as otherwise described in this Privacy Policy:
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Analytics Services Provided by Google | We use Google Analytics to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. They place cookies on your device. For more information on Google cookies we recommend you visit the Google website at http://www.google.com/policies/privacy/ads/ which outlines Google’s privacy policy and how to opt-out of tracking. |
Other third parties providing data via their services |
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International Transfers | Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. Please email us at admin@champagneandgifts.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA. |
Access | You can view and update the personal information associated with your account at any time by logging into your account. If you need assistance accessing or modifying your personal information or wish to delete your personal information, please email us at admin@champagneandgifts.co.uk |
Security | The Champagne & Gift Company takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. |
Contact Us | If you have any questions about this Privacy Policy, please contact us at admin@champagneandgifts.co.uk. |